Certificate in Small Business Operations
Overview
This program provides students with the essential knowledge and skills to manage and grow small businesses effectively. The curriculum begins with foundational courses in business operations, focusing on financial management, marketing strategies, and customer service excellence. Students explore topics such as business planning, inventory control, and human resource management tailored to small enterprises. Practical modules include budgeting, digital marketing tools, and developing operational workflows to improve efficiency. Advanced topics cover scaling strategies, risk management, and sustainability practices for small businesses. The program concludes with a capstone project where students create a comprehensive operational plan for a small business.
Professional opportunities:
Graduates of the Certificate in Small Business Operations are prepared to manage, support, or launch successful small enterprises. Career opportunities include:
- Small Business Manager: Oversee daily operations, staff, and customer relations in a small enterprise.
- Entrepreneur: Start and grow your own business with strong operational foundations.
- Operations Coordinator: Improve processes and workflows to enhance business efficiency.
- Retail Store Manager: Manage inventory, customer service, and sales strategies for small retail businesses.
- Business Consultant: Provide guidance to small businesses on optimizing operations and growth strategies.
- Digital Marketing Specialist: Support small businesses in building an online presence and reaching new customers.
This certificate equips students with the tools to navigate the unique challenges and opportunities in small business operations, fostering success and sustainability in entrepreneurial ventures.
The program curriculum consists of 8 courses (24 credits) and is designed to be completed in 1 year as a full-time student. However, the University provides students with the flexibility to progress at their own pace.
The recommended course sequence from the University
1
| Total Courses | Total Credits |
|---|---|
8 | 24 |